Shipping policy

 

Thank you for choosing TrustHero. We are delighted to offer you free worldwide shipping for any order. Please review our shipping policy below:

Order Processing Time:

Orders received before 4:00 PM Pacific Time (PST: UTC−08:00) will be shipped the same day. Orders received after 4:00 PM will be shipped the following day. Please note that processing time does not include weekends and holidays.

Shipping Methods:

We provide free worldwide shipping for all orders.

Shipping Rates:

There are no shipping charges for any orders, as we offer free worldwide shipping.

Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can track your order using the provided tracking number on our website or the carrier's website.

Delivery Time:

Delivery times vary depending on your location. Estimated delivery times will be provided to you at checkout. Please note that delivery times may be affected by factors beyond our control, such as weather delays or customs processing.

Lost or Damaged Packages:

While we strive to ensure the safe delivery of your order, we are not responsible for lost or damaged packages during transit. However, if your package is lost or damaged, please contact us, and we will do our best to assist you in resolving the issue.

Returns and Exchanges:

If for any reason you are not satisfied with our products, we offer a 90-day money-back guarantee or exchange within 90 days without any questions asked. Please refer to our Returns Policy for more information.

Contact Us:

If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at support@trusthero.io.